Returns & Exchanges
At Kelpi Custom Moto, we want you to ride with confidence in your gear, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your new gear doesn't fit or meet your expectations, we are committed to making it right through a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all custom tags and labels remain attached and the garment is in its original condition.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
Quality Check & Refund
Once our team inspects the returned gear, your refund will be processed to your original payment method or your exchange item will be dispatched within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing